Usage & billing
Resolves usage, plan, and billing questions with policy-aware reasoning.
Agent · TelecomDeploy in 5 weeks
Care Bot
Tier-1 subscriber care across every channel.
Tier-1 subscriber care across usage, billing, and plan changes - 30+ languages, with carrier-grade SLAs.
30+ languagesCarrier SLAsPII-safe
92%First-contact resolution30+Languages in production
In production
First-contact resolution92%
Languages in production30+
Integrations
AmdocsNetcrackerGenesysTwilioSalesforce
Median deploy: 5 weeks
Capabilities
Everything Care Bot ships with - production-grade, day one.
Plan changes
Eligible upgrades and downgrades with confirm-and-bill flows.
Multi-channel
IVR, web, app, and SMS with consistent state and handoff.
Deploy
From kickoff to production in 5 weeks.
Every solution comes with a calibrated eval suite, runbooks, and integration guides - so your team can take ownership from day one. Self-hosted, hybrid, or fully managed.
- 1Kickoff & calibration
Align on data, integrations, and policy. Calibrate the eval golden set.
- 2Connect & configure
Wire integrations, configure tools, and stand up the runtime in your cloud.
- 3Shadow & ship
Shadow on live traffic, ramp on evals, and ship to production with rollback.
FAQs
Answers your buyers, security teams, and engineers ask.
Can it handoff to a human?
Yes. Handoffs include the full conversation context and confidence rationale.
Free working session with a forward-deployed engineer
Show us the problem. We'll send back a written plan to fix it.
In 60 minutes with a senior engineer, you walk away with the gaps mapped, the agent worth building first, a risk read on what your team has already shipped, and a reference architecture - at zero cost, no obligation.
- Workflow map
Where the work breaks down today and which gap an agent should close first - calibrated to your business.
- Velocity diagnostic
Where engineering and ops hours actually go - and where forward-deployed delivery takes you next.
- Risk & rescue read
An honest view of what your team has already vibe-coded and what it needs to survive production.
- Architecture sketch
Reference architecture for your runtime, evals, RAG, and integrations - vendor-agnostic.
60-minute working sessionSenior forward-deployed engineerTwo follow-ups + written summaryFree of charge for qualified businesses
Most teams walk away with a fixed-scope plan in a single session.
Book your free assessment
Reserve a 60-minute working session with a senior AI engineer and practice lead.