KYC & onboarding
Document review, sanctions screening, PEP/AML triage with reviewer-grade evidence packets.
Industry · BFSIProduction-ready
Agentic AI for banks, insurers,
and fintechs - model-risk ready
Onboarding, KYC, dispute, claims, advisory copilots, and back-office automation - with model-risk controls, explainability, and audit trails baked in from day one. Forward-deployed engineers who understand SOX, PCI, and the model risk committee before they write a line of code.
82%Disputes resolved without a human−61%Manual back-office task volume
Why Techimax
AI that survives the model risk committee.
Most agent demos can't pass a regulator's smell test. Hallucinations, no audit trail, no explainability, no controls on training data, and no plan for monitoring drift in production.
We engineer for the day after launch. Every BFSI agent ships with model risk documentation, decision-level audit trails, explainability artifacts, drift monitoring, and the controls your CRO will actually accept.
- Model risk controlsMRM-aligned documentation, validation evidence, and monitoring on every release.
- ExplainabilityDecision-level rationale, counterfactuals, and audit packs - not just a confidence score.
- Core integrationsFIS, Fiserv, Temenos, SAP, Salesforce Financial Services Cloud, Coupa - production connectors.
- Human-in-loopApproval hierarchies, role-based limits, and reviewer queues by default.
Agents we ship
Production agents for banking, insurance, and capital markets
Designed for the realities of regulated finance - audit-traceable, explainable, and approval-aware.
Fraud & dispute agent
Card disputes and chargeback prep with risk scoring and audit-traceable resolutions.
Advisory copilot
Suitability-aware advisor copilot with citations to KIDs, prospectuses, and house view.
Claims agent
Claims triage, fraud scoring, and policy-aware adjudication with reviewer escalation.
Underwriting copilot
Risk packet assembly, exposure summaries, and pricing recommendations with full lineage.
AML triage
Alert disposition, narrative drafting, and SAR-ready evidence pack assembly.
Member & customer care
Tier-1 care across cards, accounts, and loans - PII-safe, multi-channel, audit-logged.
Treasury & ops copilot
Reconciliation, exception handling, and ops reporting across core systems.
Outcomes
Measurable wins across banking & financial services engagements
82%
Disputes resolved without a human
−61%
Manual back-office task volume
100%
Audit-traceable agent decisions
Days
From spec to MRM-reviewed pilot
Customer wins
Stories from production.
A top-10 global bank
82% of disputes auto-resolved
End-to-end dispute resolution agent across cards and digital channels, with a model risk file the CRO accepted on first read. 82% no-human resolution and a complete audit trail per decision.
A multi-line insurer
Underwriting cycle cut by 38%
Underwriting copilot that assembles risk packets, summarises exposures, and recommends pricing - with full lineage for the model risk team and human-in-loop on every binding decision.
FAQs
Frequently asked questions about AI in banking & financial services
What decision-makers ask before greenlighting an engagement.
We build agents with MRM-aligned documentation from day one - model cards, intended use, validation tests, monitoring plans, and ongoing performance attestation. We work with your model risk team early so the agent doesn't show up as a surprise at the committee.
We design for it. Decision-level audit logs, explainability artifacts, role-based access, immutable evidence trails, and drift monitoring are non-negotiable defaults. We've supported customer regulator interactions across OCC, FCA, MAS, and RBI.
Yes - FIS, Fiserv, Temenos, SAP, Salesforce Financial Services Cloud, Murex, Bloomberg, Refinitiv, Actimize, NICE, FICO. We bring production connectors and respect your IDP and network controls.
Only inside a tightly bounded policy, with rate limits and value caps, and never on credit, suitability, or material customer decisions without human review. Most BFSI agents we ship are 'recommend and route' rather than 'decide and act' by default.
PII redaction, tokenisation, and PCI-aligned controls are baked in. We deploy in your environment under your encryption keys; nothing leaves your perimeter.
Free working session with a forward-deployed engineer
Show us the problem. We'll send back a written plan to fix it.
In 60 minutes with a senior engineer, you walk away with the gaps mapped, the agent worth building first, a risk read on what your team has already shipped, and a reference architecture - at zero cost, no obligation.
- Workflow map
Where the work breaks down today and which gap an agent should close first - calibrated to your business.
- Velocity diagnostic
Where engineering and ops hours actually go - and where forward-deployed delivery takes you next.
- Risk & rescue read
An honest view of what your team has already vibe-coded and what it needs to survive production.
- Architecture sketch
Reference architecture for your runtime, evals, RAG, and integrations - vendor-agnostic.
60-minute working sessionSenior forward-deployed engineerTwo follow-ups + written summaryFree of charge for qualified businesses
Most teams walk away with a fixed-scope plan in a single session.
Book your free assessment
Reserve a 60-minute working session with a senior AI engineer and practice lead.
Ship a BFSI-grade agent your CRO will accept.
Tell us about the workflow and the model risk constraints. We'll come back with a fixed-scope plan, validation approach, and a path through the committee.