Catalog search & discovery
Hybrid semantic + keyword search with personalized re-ranking and faceted refinement.
Industry · Retail & EcommerceProduction-ready
Ecommerce engineering that moves
checkout, AOV, and CSAT
We build storefronts, conversational shopping, returns flows, and inventory engines that ship - on Shopify, BigCommerce, custom headless, or your own stack. No frameworks pitch. Real revenue lift.
+18%Conversion lift on AI-personalized journeys+24%AOV uplift on assisted checkout
Why Techimax
Ecommerce is a math problem. We move the numbers.
You don't need another "AI for retail" pitch. You need cart recovery that actually recovers carts, search that returns the right SKU, and a returns flow that doesn't bleed margin.
We've shipped ecommerce work for direct-to-consumer brands, marketplaces, and B2B portals - on Shopify, BigCommerce, Salesforce Commerce, headless Next.js, and bespoke stacks. We measure ourselves on conversion, AOV, return rate, and support deflection - not on slideware.
- Storefront performanceSub-1.5s LCP on PDPs and PLPs - because every 100ms costs you 1% of conversion.
- Search that convertsHybrid retrieval, query understanding, and re-ranking tuned to your catalog and intent signals.
- Shopping conciergeConversational discovery, outfit/bundle building, and live inventory awareness across web, app, voice.
- Returns & post-purchaseSelf-serve returns, exchange-first flows, and fraud screening that protects margin without burning trust.
What we ship
Ecommerce features and AI agents that ship in weeks
Pre-built, customizable, and integrated with your commerce platform, OMS, WMS, and CDP.
Shopping concierge
AI assistant that recommends, builds bundles, and answers PDP questions with live inventory.
Cart abandonment recovery
Multi-channel sequences (email, SMS, push) tuned to cart value, persona, and intent.
Catalog enrichment
Auto-generated descriptions, attributes, and translations from your raw catalog and product photos.
Support deflection
Order status, returns, sizing, shipping - resolves 70%+ of routine tickets with one-tap human handoff.
Fraud & abuse screening
Order risk, return abuse detection, and chargeback prep without blocking real customers.
Inventory copilot
Forecasts, replenishment, and exception handling across DCs, stores, and 3PLs.
Promo & price optimization
Per-segment promo modeling and live price experiments with guardrails on margin.
Outcomes
Measurable wins across ecommerce engagements
+18%
Conversion lift on AI-personalized journeys
+24%
AOV uplift on assisted checkout
70%
Of routine support tickets auto-resolved
<1.5s
LCP target on storefront builds
Customer wins
Stories from production.
A direct-to-consumer apparel brand
+18% conversion · -34% returns
Replaced a stock recommendation widget with a real shopping concierge wired into Shopify, Klaviyo, and the WMS. Conversion lifted 18% in the first quarter and unwanted returns dropped 34% because customers got fit guidance before they bought.
A 4-country grocery chain
70% of inquiries auto-resolved
Customer service agent across web, app, and contact center handles order status, substitutions, and refunds. NPS up 12 points; average handle time down 47%; agents now spend their time on the 30% of tickets that actually need them.
FAQs
Frequently asked questions about AI in ecommerce
What decision-makers ask before greenlighting an engagement.
No. We've shipped on Shopify, BigCommerce, Salesforce Commerce, Adobe Commerce, SAP Commerce, headless Next.js / Remix builds, and a few bespoke stacks. We pick the right tool for your scale, traffic profile, and team. If you're already on a platform we'll respect that and integrate cleanly.
A working AI shopping concierge wired into a live Shopify store: 4 weeks. A full headless storefront re-platform with payments, search, and CDP integration: 10–14 weeks. We share a fixed-scope plan with milestones before we start - no open-ended discovery.
We design for 5-10x peak headroom with cost guardrails so you don't pay for idle. We've supported BFCM, Diwali, and Singles Day at scale - including the boring stuff: queue management, payment retries, and graceful degradation when a third-party service blinks.
Yes. We start with a 1-2 week diagnostic across performance, conversion funnel, search, support, and tech debt - then send back a prioritized plan with effort vs lift. No 100-page audit; just the things worth fixing first.
Most agencies are still shipping 2018-era storefronts with a chatbot bolted on. We treat search, discovery, support, and post-purchase as one system - and we have AI engineers who actually ship agents in production, not vendor demos.
Free working session with a forward-deployed engineer
Show us the problem. We'll send back a written plan to fix it.
In 60 minutes with a senior engineer, you walk away with the gaps mapped, the agent worth building first, a risk read on what your team has already shipped, and a reference architecture - at zero cost, no obligation.
- Workflow map
Where the work breaks down today and which gap an agent should close first - calibrated to your business.
- Velocity diagnostic
Where engineering and ops hours actually go - and where forward-deployed delivery takes you next.
- Risk & rescue read
An honest view of what your team has already vibe-coded and what it needs to survive production.
- Architecture sketch
Reference architecture for your runtime, evals, RAG, and integrations - vendor-agnostic.
60-minute working sessionSenior forward-deployed engineerTwo follow-ups + written summaryFree of charge for qualified businesses
Most teams walk away with a fixed-scope plan in a single session.
Book your free assessment
Reserve a 60-minute working session with a senior AI engineer and practice lead.
Ship an ecommerce win in 4 weeks.
Send your store URL and the one number you most want to move - LCP, conversion, AOV, returns, deflection. We'll send back a fixed-scope plan in 48 hours.